Teen Librarian Toolbox
Inside Teen Librarian Toolbox

Summer Reading Programs: The importance of staff training and the summer reading pep rally

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Summer reading programs are one of the biggest parts of most, if not all, youth services departments. In this, my 25th year as a YA Librarian, I have put together 25 SRPs and executed 24. I have only had one summer, when we were moving between states, where I did not spend my summer hosting a teen summer reading program. Summers are busy, stressful and time consuming times. Yearly srps take up a huge chunk of youth librarians time and resources.

Most Childrens/YA/YS librarians begin planning for the next year’s SRP as soon as the previous year’s SRP ends. I would like to propose that you include a summer reading pep rally as part of your yearly summer reading program planning. I call it a pep rally, but it’s really a staff training day where you train staff on the how, when, where, why and whatnot of your library’s summer reading program.

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Over the years I have found that one of the things staff hates the most is to appear uninformed when asked questions by the public. It’s one of the things that I hate the most. As YS librarians, it’s easy for us to forget that although the ins and out of SRP are common knowledge to us, staff may not feel fully informed and invested. But we need our front line staff to help promote SRP and be able to answer any questions that patrons may have. Thus, the SRP pep rally was born to help meet the dual need of creating staff buy in and making sure staff felt fully informed. It’s a fun way to keep staff informed, create buy in, and build team morale as we kick off what is arguable one of our busiest and most stressful times.

Tada: The Stupendously Amazing TEEN MAKERSPACE MANUAL

Here’s what we did:

  1. When creating your SRP budget, put a budget line in there for the srp staff training day. I recommend hosting a catered breakfast or lunch. Staff training always seems to go better with food.
  2. Pick a date a couple of weeks before your summer reading program launches and book your meeting rooms.
  3. Decorate your room on theme to help create excitement. You can use items that you purchased to decorate for the summer reading program. The more use you get out of your decorations, the better.
  4. Are you doing a skit or reader’s theater to promote SRP in the schools? You can use this very same intro in your SRP training day. Do something fun to break the ice and get everyone’s attention just like you would when doing school visits or at a program.
  5. Provide a basic FAQ sheet that staff can take with them and keep at their service desk with the basics. Go over these in your training and allow for any questions.
  6. Take a moment to discuss things like the summer slide and the value of srp to kids and the community. Help staff understand that this isn’t just busy work designed to stress staff out, but that it has concrete value that enhances the communities that we serve.
  7. Do you do crafts in your summer reading program? Maybe have a hands on craft or two available to help demonstrate what you’re doing and give the staff something fun to do. For example, one year I was doing Sharpie tie dye t-shirts with my teens and at our SRP staff training day I invited staff to bring a plain, white t-shirt and we did this craft as a hands on activity. Then, staff were allowed to wear their shirts on Fridays during the SRP.
  8. Thank everyone in advance for their help in promoting SRP and emphasize that they are a valuable part of summer reading success – because they are!

It’s true, having a staff srp training day creates more work, but it’s important work. An informed staff with good morale provides better customer service and works better together to meet the library’s goals. There is value in making sure staff is informed and cared for, even in our most busy times. Especially in our busiest times.

Things I Never Learned in Library School: Dealing with Minors and Pornography

thingsineverlearnedinlibraryschoolDoes your library have a plan for what to do in case a patron is caught viewing child pornography on your public computers? What about if you suspect that a child or teen in your library is being subjected to pornography, such as receiving nude pics?

In my library career, I have had a couple of extreme instances that I have had to deal with. In one, we caught a patron using our public computers to search for and view child pornography. In the other, we learned that an adult was sending inappropriate pictures to one of our teens. Here’s what I’ve learned from the police and legal counsel about dealing with these situations. Please note, this is not legal advice.

Both incidents occurred in different libraries and we were told both times that we were not only right to call and report the criminal activity, but that there would be severe consequences for us had we not (Duty to Report Suspected Child Abuse Under 42 U.S.C. § 13031). Those statements have always stayed with me. To be honest, I wasn’t clear what to do because I never imagined being in these type of situations. So I’m sharing with you what I have learned in order to help you better prepare. Although to be honest, I hope that you never have to face a situation like this if you already haven’t. If you have additional thoughts or experience, please share them in the comments. And again, let me stress, this is not legal advice, I’m just sharing with you what I was told and what I have learned.

1. You need to have a plan and train staff BEFORE something happens

Our staff made several missteps along the way because we didn’t know what we should do. Both times we went back and formulated policies and trained staff, but it would have been better for everyone involved if we had already done this. In order to create your policies and plans, consult with your local police and legal counsel. Know what your legal obligations are.

2. Know that pornography involving minors is a crime and you are legally obligated to report

This is not the same as being a mandated reporter. This is about being aware of criminal activity and failing to report. And since your library devices are used for the transaction of criminal activity, you can become complicit if you fail to report. Not only is pornography involving minors against the law, but it is my understanding that so is viewing pornography with minors or sending/receiving pornography to and from minors. But I can not stress it enough, talk to your local legal counsel to help staff better understand what is illegal activity and what to do about it.

Citizen’s Guide To U.S. Federal Law On Child Pornography

3. Preserve the evidence

It’s uncomfortable, but staff needs to preserve the evidence. This means taking screen caps, printing pictures, etc. If you can, unplug the device and remove it from the public so that the police can investigate it. Do not log out of any accounts if it can be avoided.

4. Have staff fill out a detailed incident report ASAP

The police will show up pretty promptly, but you’ll want to make sure that you have as much detail as you can to give to the police. You’ll have to make sure and understand your state’s privacy laws and incorporate that into your policy and staff training, but there are often exceptions in the laws regarding criminal activity.

Defining Child Pornography | Stop It Now

5. Take detailed notes during the process

Get the name of any reporting officers. Ask for case numbers. Keep in contact with your library’s legal counsel.

6. Advise staff on how to talk with the public/press

Should the information get out into the public, you’ll want to make sure and advise staff in how to handle the situation. Give staff a scripted response that basically says, “You’ll have to talk to our library director about this.” Let them know that they should avoid talking with other patrons or the press about the situation. Also, you’ll want to remind staff not to talk about the situation in a public space where patrons can overhear. Your goal here is to protect any victims, prevent misinformation from getting out, and to prevent staff from making any statements that can be misconstrued and garner negative PR for the library. And again, your goal is also to keep the library free from any legal issues.

Sexting & Child Pornography Laws in the United States

7. TRAIN YOUR STAFF

After you have written a comprehensive policy and procedure on what to do in the event of pornography involving children, train your staff on how to implement it. Have all staff and department meetings, especially for those departments that work directly with children on a regular basis. Make sure all staff understands what to do, who to contact, and when in the case of suspected pornography involving children. For example, do you want staff to contact their immediate supervisor or call the police themselves? That should be made clear. I think that in this type of scenario you always want to make sure the director is contacted ASAP, this should also be made clear.

8. Invite the police and your legal counsel to come train your staff

Get the people who deal with these situations on a more regular basis to come do the training and answer any questions. They best can explain the law and your library’s legal obligations. And I can’t say it enough, train your staff.

Guidelines and Considerations for Developing a Public Library Internet Policy | ALA

9. If you have an incident, do a postmortem

If you have an incident, meet with staff to make sure that all of the steps in your policy and procedures manual were followed. Also, use this as an opportunity to clarify any questions and refine your policies and procedures.

10. Know that you may never know what happens after the fact

In the case of the minor who had been sent pornographic images from an adult, there was not follow up with the library. We reported it to all the appropriate authorities and then we just had to trust that they were doing what needed to be done. Because of privacy issues, they don’t really come back to you and say x, y and z happened. In the case of the patron caught viewing child pornography, they had enough evidence that the library wasn’t really involved.

I will be honest, it is scary and stressful when this happens. And I definitely hope it never happens again. But having policies and procedures and a well trained staff in place can help staff should a situation occur. And although I’ve mentioned that this isn’t legal advice (seriously, I’m not a lawyer and this is not legal advice), I do want to give you this one piece of advice: don’t wait until it happens to figure out what you’re supposed to do.